If their price sounds too good to be true, you're probably
not getting much of a deal.
Many companies will quote you a price that sounds too good
to pass up, but when they get to your home, all of a sudden, the price
goes up!
You’re ready to have your wall to wall carpeting professionally cleaned
and want to get the best job for the best price, right?
You may have received a coupon in a Val Pak or via direct mail,
advertising $6.95 per room! What a great deal, huh? How can they afford to
charge such a low price? As a reputable business owner who has been
serving this area, I can tell you with all certainty, THEY CAN’T! The gas
alone, to get to your home would make this a losing proposition for the
‘company’. Then there are cleaning agents, set up and tear down time, and
the actual job labor—a firm charging $6 or $9 a room would soon go broke.
We pride ourselves on high quality Professional Carpet Cleaning and have
trained & skilled technicians. You pay the price you are quoted! Our sole
purpose is to please you, as well as extend the life of your carpeting
with a professional & thorough job! Don’t be taken in by Bait & Switch
companies! Remember the old adage—You get what you pay for
Does the Rotovac work on all types of carpet?
The Rotovac has a carpet pile height adjustment wheel which allows it
to work on all installed over pad carpet, and most commercial glue downs.
back to questions
What is the dry time of the Rotovac compared to a
wand?
The Rotovac on average leaves the carpet about 20 times drier when compared
to a manual scrub wand under similar conditions.
back to questions
Why should I have my carpets cleaned?
There are many reasons to have your carpet and upholstery cleaned:
- Health- Carpeting and fabrics not cleaned and
properly maintained have the potential to cause a variety of health
problems inside the home or work place.
- Life of your carpet- can be greatly extended by
simple routine professional cleaning.
- Appearance- maintain the original look and luster
of your carpet with regularly scheduled cleanings.
back to questions
How often should I have my furniture cleaned?
The EPA currently has issued no guidelines on the recommended cleaning
frequency for upholstery. Until such a guideline has been issued, our
company recommends that you have your upholstery cleaned every other time
your carpet is cleaned. Example: if your carpets get cleaned every six
months, your upholstery should be cleaned once a year.
back to questions
Should I vacuum before the carpet cleaner arrives?
Yes, vacuuming is essential to the longevity of your carpet. You should
vacuum your carpet as often as possible. Vacuuming is not a part of our
basic carpet cleaning service, but can be found in our premium package.
back to questions
Do you move furniture?
We will move some furniture (sofas, chairs, tables, etc.).
*We will not move musical instruments, grandfather clocks, most
beds, full china hutches, full bookshelves, entertainment centers, pool
tables...our technicians reserve the right not to move any piece of
furniture or household object that they do not feel comfortable with.
back to questions
Should I move anything?
Yes, you should remove from the areas being cleaned, all knick knack and
breakables. If you want bookshelves, etc. moved you must remove all
contents first.
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How long will it take for my carpet or furniture to
dry?
Our dry times typically range from 2 - 6 hours. Dry times can be
affected by many factors including weather, humidity, and airflow.
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How long before I can walk on my carpet?
You can walk on your carpet immediately but it is recommended that you
limit traffic until completely dry.
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Are the products you use safe?
Yes, we use the #1 line of cleaning products in the world. This allows
us to guarantee the highest quality job available at any price! Our
products are: nontoxic, safe for pets & children, biodegradable, and
phosphate free.
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Are your technicians experienced?
Yes, our technicians attend courses, seminars, and schools across the
country to keep current on the latest in cleaning technologies.
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Will your services help my allergies?
Yes, having your carpet and furniture cleaned removes pollutants and
makes for a more friendly breathing environment.
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Will you remove all my stains?
Some stains may be very difficult or impossible to remove. The
success of any stain removal process is dependent on many factors
including: how long the stain has been there, what caused the stain, and
whether it is simply a "spot" or a permanent stain. The difference between
spots and stains is spots can be removed with regular cleaning while
stains require the addition of a specialized chemical to attempt to remove
it (example: red wine, Kool-Aid, mustard or ink).
back to questions
Does cleaning your carpet make it wear out faster?
No, actually dirt acts as an abrasive when trapped in your carpet or
fabrics and should be removed to reduce wear.
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Does your process restore the original feel of my
carpet?
Yes, our process leaves your carpet fresh, clean, residue free and soft
to the touch.
back to questions
Should I have a fabric protector applied after
cleaning?
It is a good idea to apply a protectant in areas that are susceptible
to frequent staining or high traffic areas. This will help to avoid future
stains by preventing the stain from immediately soaking into the carpet
fiber thus allowing you time to blot it up.
back to questions
My carpet is really old, should I replace it?
With the cost of replacing carpet being as expensive as it is today, it
is always best to try having the carpet professionally cleaned first. It
is far less costly and may make a world of difference.
back to questions
Which provides better indoor air quality: hardwood,
or carpet?
Carpet actually acts like a ‘filter’ trapping pollutants which are then
removed by professional carpet cleaning. As long as a regular cleaning
schedule is maintained, carpet provides much better indoor air quality
than hardwood.
back to questions
Carpet
Restoration System
Most
Cleaners Use A Manual Extraction Wand 
